Arctera™ Insight Platform is a powerful, adaptable solution that integrates seamlessly with existing infrastructure to automate data governance, strengthen security, and deliver audit‑ready transparency. It consolidates email, chat, and voice communications into a unified interface while supporting integrations with systems such as Teams and Zoom. Its AI‑driven compliance automation, real‑time monitoring, and extensive global data coverage help organizations manage risk, meet complex regulatory standards, and gain complete visibility into their compliance landscape. The platform is built to scale, offering robust deployment options, extensive communication capture, and specialized capabilities for eDiscovery, archiving, classification, and supervision—all designed to simplify compliance while enhancing oversight and operational efficiency.

Features

• Automated Compliance Management: Streamlines compliance through automated workflows, AI‑driven processing, and actionable insights to reduce manual workloads.
• Audit‑Ready Transparency: Provides real‑time visibility across compliance data with reliable, audit‑ready insights for regulators and internal auditors.
• Compliance Confidence: Supports global regulatory adherence through secure operations aligned with worldwide standards.
• Flexible Deployment Options: Offers hybrid, on‑premises, and SaaS deployment models adaptable to diverse infrastructures.
• Unified Communication Capture: Consolidates email, chat, voice, and collaboration content across 120+ content sources into one platform.
• AI‑Powered Governance: Enables 280+ adaptable AI policies, machine‑learning classification, real‑time risk detection, and 1,200+ prebuilt classification policies.
• Global Data Sovereignty: Operates across 10 global data centers supporting sovereignty and local compliance requirements.
• Advanced Security Standards: Supports SOC2 Type 2, ISO 27001-aligned ISMP program standards, Helios and CREST penetration testing, and AES‑256 + TLS 1.3 encryption.
• Comprehensive Compliance Modules: Capture, Analyze, Classify, Archive, Discover, and Supervise digital communications for end‑to‑end compliance lifecycle management.
• Expanded Communication Capture: Supports Zoom Phone SMS/MMS, Cloud9, Verba, Microsoft Teams A/V, and enhanced Zoom Chat message tracking.
• Smarter Transcription & Review: Converts audio, video, and attachments into searchable text for eDiscovery and surveillance.
• Automated Privacy Law Classification: Built‑in policies for emerging U.S. privacy laws including Minnesota, Maryland, and Nebraska.
• Transparent Reporting: Self‑service reconciliation, data visibility, and storage reporting improve audit preparedness.
• Integrated Access Control: Supports SSO, MFA, and Active Directory auto‑provisioning for streamlined user access.
• Scalable Architecture: Quarterly updates and scalable infrastructure supporting up to 33PB of managed data.

Benefits

• Streamlined Compliance: Reduces complexity through automation, consolidated data sources, and intelligent policies.
• Operational Efficiency: Decreases manual review efforts through AI policies, risk detection, and automated workflows.
• Global Regulatory Assurance: Helps organizations meet APRA, CSSF, FCA, FINRA/MiFID II, and other regulatory requirements.
• Improved Audit Outcomes: Real‑time access, audit logs, detailed reporting, and transparent reconciliation simplify audit preparation.
• Enhanced Risk Management: Real‑time alerts for compliance exceptions, risk detection, and classification errors.
• Scalable & Adaptable: Supports large enterprises with global operations through flexible deployment, global data centers, and extensive ingestion options.
• Strong Security Posture: Encryption in transit and at rest, platform‑managed or customer‑managed keys, and robust penetration testing enhance data protection.
• Enterprise‑Wide Oversight: Unified communication governance and cross‑channel visibility prevent oversight gaps and improve internal supervision.