ARCON Global Remote Access (GRA) is designed to provide secure and seamless remote access to IT infrastructure for administrative tasks, maintenance, and support. It caters to various end-users, including digital nomads, IT professionals, and remote corporate users. ARCON GRA eliminates the complexities of implementing Virtual Private Networks (VPNs) or additional installations, offering robust features to securely and efficiently manage remote access use cases. The solution includes features such as a ticketing flow for quick resolutions, secure remote sessions, reinforced security measures, audit logs for compliance readiness, and a dynamic dashboard to streamline processes. It also supports Active Directory integration, role-based access control, and least privilege principles for enhanced security. ARCON GRA offers advanced reporting capabilities, an intuitive administrative experience, and a well-defined fine-grained control framework, improving business process agility and operational effectiveness. The GRA dashboard provides a holistic view of session logs, tickets, and discovered devices for a seamless administrative experience.

Features:

• Ticketing Flow Enhance the administrative effectiveness with the ticketing flow. Ensure organized tracking and resolution of end user tickets and seamlessly manage the ticketing lifecycle.
• End to End Remote Privileged Session Elevate access rights for remote privileged users based on IT needs. Administrators can remotely elevate access rights of the end-users temporarily based on requirements without sharing the credentials.
• Audits and Reports Strengthen the security posture and reduce the attack vector by generating detailed reports and video logs for every remote session.
• Dynamic Dashboard Ensure administrative ease with an intuitive dashboard that provides complete visibility over remote users, remote sessions, status of sessions and tickets.
• Active Directory Integration Improve IT effectiveness by centralized management of users and resources
• Role Base Access Control Manage remote users and their access to critical systems based on roles and responsibilities through granular level controls.