Overview

Arcadia Engage is an AI-enabled platform designed to empower care management teams by automating patient outreach and engagement. By leveraging comprehensive, longitudinal patient data, Arcadia Engage identifies care gaps and efficiently targets patient communications, enabling healthcare organizations to scale their care management and population health programs without the need for extensive manual intervention.

Features and Capabilities

• AI-Driven Audience Segmentation: Utilizes advanced algorithms to analyze patient data, allowing for precise identification of patient cohorts with specific care needs. This targeted approach ensures that communications are relevant and timely, enhancing patient engagement.
• Automated Patient Communication: Streamlines the process of reaching out to patients by automating communications through various channels, such as email and text messaging. This automation reduces the workload on care managers and ensures consistent messaging.
• Care Gap Identification: Employs AI-driven algorithms and risk models to detect gaps in patient care, enabling proactive interventions that can improve health outcomes and support larger quality improvement programs.
• Post-Visit and Social Determinants of Health (SDoH) Data Capture: Collects valuable patient feedback and SDoH information through surveys delivered via digital channels. This enriched data provides a more comprehensive understanding of patient needs and informs care strategies.
• Scalable Care Management: Facilitates the expansion of care management programs by connecting care managers with more patients and documenting communications efficiently. This scalability ensures that more patients receive timely and appropriate care.
• Quality Improvement Support: Automated systems gather necessary data to drive quality improvement initiatives, supporting communications that enhance patient engagement and health outcomes.