Overview

Appian Connected KYC is a robust solution designed to streamline and automate the Know Your Customer (KYC) process for financial institutions. This application helps organizations reduce business risk by avoiding illicit transactions and improving their understanding of clients' identities and business relationships. It ensures compliance with local and global regulations, reduces operational overhead, and enhances customer service. The solution integrates seamlessly with other Appian products, providing a comprehensive approach to customer lifecycle management.

Features

Centralized Dashboard

• View all upcoming investigations, outstanding tasks, new alerts, and risk profiles.
• Monitor the status of tasks and required documents. Continuous Monitoring
• Configurable alerts for updates to customer data.
• Automatically trigger new KYC investigations based on data changes. Guided Investigator Experience
• Highly configurable questionnaires to guide investigators.
• Reduce human bias and error through automation. Historical Trends and Reporting
• View historical trends of KYC task completion and investigation history.
• Generate reports for better insights and decision-making. Document Management
• Manage document collection with checklists and notifications.
• Leverage intelligent document processing (IDP) to classify documents. Integration Capabilities
• Integrate with services like Northrow, DocuSign, and OFAC.
• Combine data from legacy systems into one platform.

Benefits

• Efficiency: Automates key processes, reducing manual data input and errors.
• Compliance: Ensures adherence to regulatory requirements, minimizing legal risks.
• Visibility: Provides comprehensive oversight of KYC processes, enhancing decision-making.
• Risk Reduction: Reduces false positives and unnecessary investigations, lowering operational risk.