APEX AIOPS

APEX AIOps is an AI-driven observability and incident management software-as-a-service that simplifies IT operations, increases your IT team’s agility and gives you more control over your digital infrastructure. It helps you:

• Simplify operations by transforming high-volume event and alert noise into actionable incidents with root cause and recommendations.
• Increase staff agility by enabling better collaboration across silos to triage and resolve issues faster.
• Improve control over service availability by predicting issues and intelligently automating remediation. APEX AIOps’ three main capabilities include:
• Infrastructure Observability: AI-driven observability for optimizing Dell infrastructure health, cybersecurity and sustainability.
• Application Observability: AI-driven full-stack observability, integrated with Dell infrastructure for optimizing application performance.
• Incident Management: AI-driven incident lifecycle workflow for optimizing the availability of your digital infrastructure.

Tame IT complexity in your digital business

APEX AIOps is an AI-driven observability and management SaaS suite for assuring the highest levels of IT infrastructure integrity and application reliability.

Use AI to transform IT Operations for increased simplicity, agility and control

Infrastructure Observability

APEX AIOps Infrastructure Observability helps optimize the integrity of Dell core, edge and multicloud infrastructure by providing AI-driven health, cybersecurity and sustainability insights, forecasts and recommendations. Its comprehensive, proactive observability enables:

• 10X faster time to resolution of infrastructure issues.
• 1 workday of system administration saved per week on average.
• 3 minutes to automate cybersecurity checking for 1,000 systems.

Application Observability

APEX AIOps Application Observability helps you optimize application performance to reduce risk, accelerate innovation, and increase productivity by delivering full stack observability integrated with Dell infrastructure. Its high-fidelity application and proactive infrastructure analytics enables:

• 70% reduction in mean time to resolution of application issues.
• 3X increase in application deployments.
• Up to 60% less revenue-impacting incidents.

Incident Management

APEX AIOps Incident Management helps you optimize the availability of your digital infrastructure through AI-driven incident lifecycle workflows that reduce alert noise, identify root cause, improve collaboration and automate remediation. Its integration with multivendor infrastructure, application, database and network monitoring tools enables:

• 99% event noise reduction.
• 50% reduction in tickets.
• 93% reduction in customer reported issues.