AnyChat is an all‑in‑one communication widget that lets website visitors connect through multiple messaging platforms using a single interface. It supports real‑time live chat, chatbots, automated workflows, customizable forms, and multichannel messaging, including WhatsApp, Telegram, Messenger, and more. The system integrates into any website via embed code and provides notifications for callbacks and email requests. Additional features include AI‑powered assistants, automated sequences, internal ticketing, and agency‑level multi‑account management. It is designed to centralize communication channels, simplify customer support tasks, and offer flexible customization to match different business workflows.

Key Features

Multichannel Contact Widget Displays a unified button on every site page to offer various communication channels.

• Supports any messenger with deeplinking
• Enables real‑time visitor interaction

Live Chat & Chatbots Combines manual and automated chat handling.

• Create chatbot flows and automations
• Use AI‑powered assistants trained on custom data

Custom Forms & Callbacks Allows tailored forms and callback requests.

• Customize fields, labels, and presentation
• Receive notifications for callback or email submissions

Integrations & Embedding Connects with messaging and CRM tools.

• Telegram, Twilio, Perfex CRM
• Embeddable via script on any website platform

AI Tools in Dashboard AI functions available directly in chat management.

• Train assistants on business content
• Connect assistants to WhatsApp, Telegram, and live chat

Agency Features Supports subaccounts and separate user roles.

• Create client accounts with selectable features
• Add unlimited agents for message handling

Benefits

Centralized Customer Communication Unifies all contact channels into one widget.

• Reduces fragmentation between messaging platforms
• Makes it easier for visitors to choose preferred contact methods

Improved Support Efficiency Combines automations, chatbots, and real‑time messaging.

• Handles repetitive queries automatically
• Ensures faster and more accurate support responses

Flexible Deployment & Customization Works with any website and adapts to various workflows.

• Full control over widget appearance and forms
• Extendable via scripts, CSS, and JS

Scalable for Agencies & Teams Provides multi‑account and multi‑agent capabilities.

• Manage client dashboards independently
• Delegate tasks through agent‑level permissions