Anchanto Order Management is a robust Order Management System (OMS) designed to support and grow e-commerce sales. It serves as a one-stop solution for enterprises to run centralized order, inventory, and catalogue management operations at scale. With over 200 pre-built integrations and modular functionalities, it handles multi-country complexities, high order volumes, and the unpredictability of e-commerce with precision.

Features

• Advanced Order Orchestration: Full visibility into order status from start to finish, enabling streamlined processing and reduced errors.
• Customisable Order Processing: Filters for batches, locations, and more to organize workflows and accelerate order handling.
• Multichannel Inventory Visibility: Synchronizes inventory across online and offline channels to prevent overselling and stockouts.
• Manage Kits & Bundles: Easily create and manage product bundles while maintaining accurate inventory.
• Multichannel Cross-listing: Synchronize product listings across marketplaces and cross-list with ease.
• Automatic Catalogue Sync: Real-time updates when product fields change in marketplaces.
• Smart Order Routing: Auto-route orders based on warehouse priority, location, inventory, or cost.
• Reports & Analytics: Detailed reports on orders, top-selling products, and promotional sales.
• Business Dashboards: Actionable insights to resolve bottlenecks and grow sales.
• Promotions Management: Centralized planning and execution of promotional offers across channels.
• User Management: Role-based access for staff including marketing, operations, pickers, and packers.
• Finance Reconciliation (Add-on): Unified view of transactions and payment gap identification.
• OMS Chat (Add-on): Manage marketplace chats from a single platform.

Benefits

• Centralized control over the entire order lifecycle.
• Real-time inventory accuracy across all channels.
• Reduced processing time for cancellations and returns.
• Seamless expansion to new markets with plug-and-play integrations.
• Enhanced campaign performance and sales optimization.
• Tailored implementation and training for minimal disruption.
• Scalable for D2C brands, retailers, distributors, and logistics providers.
• Trusted by 350+ enterprise customers and processes over 40 million orders annually.