Transform unidirectional bills into dynamic customer relationship tools

Enhance your customer’s billing experience with personalized bill design making it easy for your customers in any sector to view and pay the bills in an easy, transparent way. Bill Experience, the design-led, dynamic bill presentation solution from Amdocs, comprises the presentation of billing statements in multiple formats enabling easy and transparent viewing and payment of bills for customers. Hosted, deployed, and maintained by Amdocs on Amdocs’ cloud is a SaaS offering serving all segments, including customers in residential, business, and large commercial-organizational sectors. Create an effective billing experience across all touchpoints, including paper, digital, and email.

Benefits

• Enriched and personalized customer engagement: Improve customer engagement, reduce churn & increase stickiness with a simplified, clear & transparent billing experience. Enhance satisfaction and reduce call-center volume with real-time billing.
• Increase ARPU: Grow revenue through upselling and cross-selling by using your bill as an instrument to build customer relationships and improve communications. Drive innovation with new features like Bill Estimate.
• Improve operational efficiencies and mitigate cost risks: Improve operational management & cost efficiency with a configurable and extendable full SaaS solution.