Find answers faster with intelligent enterprise search powered by machine learning

What is Amazon Kendra?

In this video, we compare Amazon Kendra, an intelligent enterprise search service, to traditional search solutions. We outline how Amazon Kendra's ML models, accuracy, and ease of use make it easier for customers and employees to find the information they need when they need it. Receive highly accurate answers with an easy-to-use retrieval augmented generation or enterprise search service powered by Machine Learning (ML).

What is Amazon Kendra GenAI Index?

Amazon Kendra GenAI Index is a new index in Kendra designed for retrieval-augmented generation (RAG) and intelligent search to help enterprises build digital assistants and intelligent search experiences more efficiently and effectively. This index offers high retrieval accuracy, leveraging advanced semantic models and the latest information retrieval technologies. It can be integrated with Bedrock Knowledge Bases and other Bedrock tools to create RAG-powered digital assistants, or used with Q Business for a fully managed digital assistant solution. Kendra GenAI Index addresses common challenges in building retrievers for GenAI assistants, including data ingestion, model selection, and integration with various GenAI tools. Its features include a managed retriever with high semantic accuracy, a hybrid index combining vector and keyword search, pre-optimized parameters, connectors to a variety of enterprise data sources, and metadata-based user permissions filtering.

Get started with generative AI and Amazon Kendra

You can use Amazon Kendra with Large Language Models (LLMs) to quickly create secure, generative AI-powered conversational experiences for your users on top of your enterprise content.

Unified search experience

Quickly implement a unified search experience across multiple structured and unstructured content repositories.

Highly accurate answers

Use natural language processing (NLP) to get highly accurate answers without the need for machine learning (ML) expertise.

Customized search results

Fine-tune your search results based on content attributes, freshness, user behavior, and more.

Fast

Deliver ML-powered instant answers, FAQs, and document ranking as a fully managed service.

Use cases

Enhancing employee productivity through intelligent search and generative AI

Enhance employee productivity by providing accurate answers by augmenting Kendra with generative AI or unlock the insights employees need to make data-driven business decisions through intelligent search.

Build chatbot for specific uses

Reduce contact center costs with intuitive self-service bots that help customers find accurate answers, agent-assist solutions, that agents find answers to customer questions accurately and quickly, and frictionless access to answers or documents.

Integrate Search and Chat into SaaS Applications

Use Kendra APIs as a part of a RAG based solution to integrate intelligent chatbots into customer-facing Saas platforms and websites or find information faster with ML-powered in-app searches.