Alvaldi is a cloud-based troubleshooting tool designed for securely connecting to and remotely managing IoT devices. It enables OEMs and support teams to diagnose, fix, and audit device issues without physical access, reducing downtime and operational costs. The platform emphasizes security, ease of use, and enterprise readiness, making it suitable for organizations managing large fleets of connected devices.

Key Features

Remote Device Access Securely connect to IoT devices from anywhere to diagnose and resolve issues.

• No need for open ports on devices
• Initiated by device, not by inbound connection

Terminal Sessions Run commands, upload scripts, and download logs for troubleshooting.

• Web-based terminal
• File transfer support

Device Inventory & Search View and organize all devices at a glance.

• Grouping and search functionality
• Azure IoT Hub integration for device sync

Audit Logs & Session Playback Comprehensive logging of all remote sessions.

• Record input/output of terminal sessions
• Replay sessions in the UI for audits

Role-Based Access Control (RBAC) Granular permissions for users and teams.

• Supports SAML 2.0 SSO and 2FA
• Principle of least privilege enforced

Strong Security Built-in encryption and authentication.

• TLS for data in transit, encryption at rest
• No open ports, minimized attack surface

Multi-Tenancy & Enterprise Readiness Supports large organizations and compliance needs.

• Isolated environments for teams
• Data localization options

Benefits

Reduced Support Costs Minimize need for on-site visits or product returns.

• Remote troubleshooting eliminates travel and shipping
• Faster issue resolution

Improved Security & Compliance Protects device fleets from unauthorized access.

• No exposed device ports
• Full audit trails for compliance

Scalability & Ease of Use Handles large device fleets with minimal setup.

• Quick installation and browser-based UI
• Integrates with Azure IoT Hub for seamless scaling