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ALEX is a benefits decision support software that provides personalized guidance to employees, simplifying complex choices and reducing HR workload.

Product details

ALEX by Jellyvision is a benefits decision support software designed to empower employees with confidence when making crucial benefit choices. It leverages behavioral science, claims data, and empathy to deliver personalized guidance, effectively breaking down complex topics like open enrollment, voluntary benefits, and retirement planning. For employers, ALEX reduces the need for HR to constantly explain benefits, leading to fewer one-off questions and more efficient enrollment processes. The software's decision engine analyzes claims data and employee risk tolerance, financial readiness, and family situations to recommend plans that truly fit individual needs, fostering trust and better decision-making. ALEX also makes voluntary benefits understandable, explaining their value in plain language and offering unbiased recommendations. Beyond enrollment, it supports employees from onboarding to offboarding, streamlining administrative burdens and ensuring positive transitions. The platform provides year-round benefits communication, delivering timely and targeted messages based on individual usage and needs, such as HSA reminders or chronic condition tips. It also assists with retirement readiness, covering financial planning from early 401(k) contributions to Medicare education. ALEX offers its capabilities through interactive experiences like ALEX Benefits Counselor and a mobile-friendly option, ALEX Go, available in English and Spanish. Implementation is streamlined, with a fast setup process that can be completed in as few as 10 days, minimizing delays and ensuring accuracy.

Features & Benefits

  • Personalized Benefits Guidance: Combines claims data, behavioral science, and personal details to recommend suitable plans.
  • Simplified Enrollment & Communication: Reduces HR workload by explaining complex benefits and providing year-round, targeted communications.
  • Decision Support Tools: Offers interactive experiences (ALEX Benefits Counselor) and mobile-friendly options (ALEX Go) for employee guidance.
  • Retirement Planning Support: Assists employees with financial planning for life after work, including 401(k) and Medicare education.
  • Streamlined Implementation: Ensures a fast and smooth setup process, typically completed within 10 days.