
Alchemer DigitalAlchemer LLC
Easily collect targeted, real-time digital feedback and engage customers at exactly the right moment in their journey.
Vendor
Alchemer LLC
Company Website
Product details
Expand your VoC capabilities beyond traditional surveys
Seamlessly integrate customer feedback, behavioral patterns, and journey analytics to eliminate guesswork. In a modern CX program, customer feedback can be collected with every interaction. Reach customers on your apps and websites, at any step of their digital journey – at 10x the response rates of traditional feedback collection (like email).
Features
- Survey Creation: Easily design digital surveys with a user-friendly interface and customizable templates.
- Distribution: Share surveys through multiple digital channels, including email, social media, and embedded links.
- Real-Time Analysis: Analyze responses in real-time with powerful reporting tools and data visualization.
- Integration: Seamlessly integrates with other digital tools and platforms to enhance your workflow.
- Advanced Logic: Use advanced logic and branching to create personalized survey experiences for respondents.