Effortlessly Manage Your Fire and Security Compliance

Stay ahead in the fire and security industry with our all-in-one, cloud-based service management and billing software.

Software with Benefits

Built on over 30 years experience in the fire and security industry AlarmMaster Pro is our cloud-based successor to Alarm Master. The most specialised and comprehensive solution on the market.

Regulatory compliance

Specifically designed for the fire and security industry, AlarmMaster Pro provides out of the box compliance with NSI, SSAIB and BAFE, ensuring your company can demonstrate compliance to inspectors at the touch of a button.

Increase profitability

With full contract management, you can easily manage your service contracts and billing all in one place. Combined with powerful dashboard and analysis tools, you can gain deeper insights into your operations to increase profitability.

Improve productivity

Get more jobs done each day by streamlining your business operations, centralising processes automating tasks and improving workflows.

Comprehensive Feature Set

Job management made easy

Simple scheduling, rule-based escalations, visibility over engineers’ activity and full parts and stock management ensure you hit your SLAs, maximise resource allocation and exceed customer expectations.

Contract management and Invoicing

Invoice hundreds of contracts in minutes, whilst ensuring those invoices are accurate every time. Automated price increases, margin calculations, asset-based contract pricing and automated client notifications ensure you maximise your cash-flow and free up time to grow your business

Engineers mobile app

Designed to work on any device allows engineers to manage their days, book their own visits, see visit history, device listing and locations, order parts, capture images, and complete customisable forms. It’s also off-line capable for where the signal is poor or where internet connectivity is restricted.

Customisable inspection forms and certificates

Pre-loaded with the latest standards we include checklists for most industry standard forms from risks assessments to service checks to installation certificates, these documents are also fully customisable by you.

API

With over 1000 documented resources, the AlarmMaster Pro API is available to all clients at no extra cost. Read and Write data to your database and create truly powerful integrations to your mission critical systems.

Dashboards & Analytics

Gain valuable insights with our robust analytics and reporting tools. Monitor performance, track key metrics, and make data-driven decisions with ease.

Mapping and engineer location

Utilise our action based engineer tracking to see current and historical location on interactive maps. Providing service coordinators with improved visibility over your engineers allowing improved resource allocation.

Simple scheduling

Simple scheduling, rule-based escalations and visibility over engineers’ activity ensure you hit your SLAs, maximise resource allocation and exceed customer expectations.