Aisera Assistant for Enterprise

Your AI ally that works from within your favorite apps – understanding context, taking actions, and delivering results.

Transform experiences with self-service

Instantly access the right information across any system and let the enterprise AI assistant take actions to complete tasks in seconds.

Boost user productivity

Stay ahead of priorities with an AI assistant that anticipates user needs, orchestrates workflows, and automates tasks to get work done efficiently.

Cut support costs

Get proactive alerts, maximize case deflection and auto-resolution, and leverage autonomous actions that seamlessly orchestrate complex processes in real-time to reduce MTTR, slash costs, and increase case deflection.

Bring human-like intelligence to every interaction with agentic conversations

Enable AI agents that understand intent, anyway you say, adapt to any input, and deliver accurate, human-like responses across every channel.

Aisera Assistant anticipates needs across any channel, any language

Omnichannel, multilingual & multi-modal

Deliver seamless support in all languages across all digital and voice channels, including email, chat, SMS, and web.

Proactive & autonomous

Receive proactive notifications with an AI assistant, ensuring timely communication for faster incident resolution.

**Democratize knowledge **to boost user productivity

Knowledge serving

Delivers instant, accurate answers to employees and customers with an enterprise AI assistant by dynamically retrieving and surfacing relevant information from enterprise knowledge bases.

Knowledge generation

Dynamically generate and optimize knowledge articles with an enterprise AI assistant for accurate self-service, boosting ticket deflection.

Summarization

Quickly summarize long-text documents, articles, and log files into easy-to-read summaries.

Autobrief

Enable users to upload documents to interact and uncover key insights, generate short-form text and briefs within seconds, in your style and tone.

GenIQ

Get answers and generate content beyond work with an AI assistant while meeting security and compliance requirements, without data leakage or app switching, maximizing productivity.

**Cut support costs **with enterprise-wide autonomous actions

Hyperflows

Build natural language conversational automation with enterprise AI assistant that dynamically identifies and orchestrates API calls to complete complex tasks in real-time.

AI workflows

Create AI workflows for faster resolutions to automate repetitive tasks, approvals, and other actions across enterprise systems.

Predict and detect major incidents, automate root cause analysis, and prevent outages

AI Assistant for AIOps detects and resolves incidents and performance issues, even before they occur. AI agents analyze tickets and MELT (metrics, events, logs, and traces) data from infrastructure, apps, and services to identify root causes and accelerate resolution.