Airship provides a SaaS platform focused on delivering unified, personalized customer experiences across mobile, web, email, SMS, and digital wallet channels. It leverages real-time data and AI-driven orchestration to optimize conversions, streamline campaign creation, and enable marketers to deploy rich, interactive content without ongoing developer support. The platform supports the entire customer lifecycle, from onboarding and engagement to retention, using a no-code approach to quickly adapt and experiment with in-app and cross-channel journeys.

Key Features

Cross-Channel Orchestration Design and deploy personalized customer journeys across mobile, web, email, SMS, and wallet.

• Unified campaign management for multiple channels
• Consistent customer experience across touchpoints

AI-Powered Optimization Utilize AI for smarter segmentation, predictive recommendations, and journey optimization.

• Automated journey orchestration
• Predictive analytics for conversion improvement

No-Code Experience Creation Build and adapt in-app and web experiences without developer involvement.

• Drag-and-drop editor for content and journeys
• Rapid deployment and testing of new experiences

Real-Time Data Activation Capture and activate zero- and first-party data instantly for personalization.

• Real-time data enrichment
• Immediate segmentation and targeting

Mobile Wallet Integration Enable digital passes, loyalty cards, and boarding passes for seamless mobile experiences.

• Reduce physical pass dependency
• Enhance engagement with mobile wallet features

App Store Optimization (ASO) Promote app discovery and downloads through integrated ASO solutions.

• Tools for improving app visibility
• Insights to drive app installs

Benefits

Accelerated Time-to-Value Quickly launch, test, and iterate campaigns and experiences.

• No ongoing developer dependency
• Faster go-to-market for new ideas

Increased Engagement and Conversions Drive higher user engagement and conversion rates through personalized, timely interactions.

• Contextual messaging based on real-time data
• Consistent experiences that build loyalty

Scalable, Secure Platform Enterprise-grade security and scalability for global brands.

• Handles high volumes and complex orchestration
• Security-centric architecture