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Airport Community AppAirportLabs

Mobile and web app for airport staff to manage operations, monitor flights, resolve issues, and assist passengers in real-time.

Vendor

Vendor

AirportLabs

Company Website

Company Website

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Product details

The Airport Community App is a unified digital platform designed for airport staff and teams to manage daily operations, monitor flights, resolve on-the-ground issues, and assist passengers efficiently. It replaces manual tools with a centralized app, enabling real-time data exchange, automated updates, and streamlined collaboration across all airport departments. The app offers digital wallets for credentials, instant reporting of faults, and access to passenger FAQs, supporting a range of operational scenarios and fostering community-driven development among airports worldwide.

Key Features

Real-time Flight Monitoring Track and monitor flight statuses live.

  • Access up-to-date flight information
  • Support operational decision-making

Automated Task Management Automate repetitive operational tasks.

  • Fault reporting automation
  • Reduces manual workload

Digital Wallets for Passes & Credentials Manage digital credentials and passes securely.

  • Quick access for staff
  • Enhanced credential management

Passenger Assistance Tools Provide instant answers and support to passengers.

  • Access to passenger FAQs
  • Confident, informed staff responses

Bidirectional Data Exchange Integrate with all critical airport systems.

  • Real-time automatic data updates
  • Centralized information flow

Community-led Feature Growth Benefit from global airport collaboration.

  • Regular new feature releases
  • Shared best practices and innovation

Benefits

Operational Efficiency Streamlines daily airport operations.

  • Reduces reliance on manual, scattered tools
  • Improves staff productivity

Enhanced Collaboration Facilitates teamwork across departments.

  • Unified communication platform
  • Enables issue reporting before disruptions

Improved Passenger Experience Empowers staff to assist travelers effectively.

  • Faster response to passenger needs
  • Consistent, accurate information delivery