
Mobile and web app for airport staff to manage operations, monitor flights, resolve issues, and assist passengers in real-time.
Vendor
AirportLabs
Company Website


The Airport Community App is a unified digital platform designed for airport staff and teams to manage daily operations, monitor flights, resolve on-the-ground issues, and assist passengers efficiently. It replaces manual tools with a centralized app, enabling real-time data exchange, automated updates, and streamlined collaboration across all airport departments. The app offers digital wallets for credentials, instant reporting of faults, and access to passenger FAQs, supporting a range of operational scenarios and fostering community-driven development among airports worldwide.
Key Features
Real-time Flight Monitoring Track and monitor flight statuses live.
- Access up-to-date flight information
- Support operational decision-making
Automated Task Management Automate repetitive operational tasks.
- Fault reporting automation
- Reduces manual workload
Digital Wallets for Passes & Credentials Manage digital credentials and passes securely.
- Quick access for staff
- Enhanced credential management
Passenger Assistance Tools Provide instant answers and support to passengers.
- Access to passenger FAQs
- Confident, informed staff responses
Bidirectional Data Exchange Integrate with all critical airport systems.
- Real-time automatic data updates
- Centralized information flow
Community-led Feature Growth Benefit from global airport collaboration.
- Regular new feature releases
- Shared best practices and innovation
Benefits
Operational Efficiency Streamlines daily airport operations.
- Reduces reliance on manual, scattered tools
- Improves staff productivity
Enhanced Collaboration Facilitates teamwork across departments.
- Unified communication platform
- Enables issue reporting before disruptions
Improved Passenger Experience Empowers staff to assist travelers effectively.
- Faster response to passenger needs
- Consistent, accurate information delivery