Aircall is a cloud-based phone system and call center software designed to improve customer communication and streamline business operations. It offers a range of features that enable businesses to manage calls, texts, and customer interactions efficiently. Aircall integrates with various CRM and help desk tools, providing a unified platform for customer communication and business intelligence.

Key Features

Cloud Phone System Provides a virtual phone system with local, toll-free, and international numbers.

• Easy number setup
• High-quality audio

Call Center Management Offers tools for managing inbound and outbound calls.

• Call routing
• Call recording

Integration with CRM and Help Desk Seamlessly integrates with over 100 CRM and help desk tools.

• Automatic call logging
• Customer interaction history

Benefits

Improved Customer Communication Enhances the quality and efficiency of customer interactions.

• Unified communication platform
• Real-time insights

Operational Efficiency Streamlines call management and business operations.

• Reduced manual effort
• Enhanced collaboration