Krisp's AI Interpreter provides real-time voice translation for call centers, supporting over 20 languages. It joins calls instantly, ensuring clear communication without the need for human interpreters. This technology enhances efficiency and reduces costs in multilingual customer interactions.
Vendor
Krisp
Company Website
AI Live Interpreter for call centers
Krisp AI Interpreter provides affordable, instant and reliable AI-powered real-time voice translation for call centers.
Auto-integration with all Softphone platforms
Krisp acts as a “smart” layer between agent’s headset and any softphone to eliminate all background noise, convert accent, speech-translate and transcribe calls with a single click.
Use Cases
Krisp AI Interpreter is perfect for Call Centers and BPOs that need to support multiple languages and currently use human interpreter services.
Healthcare Support
Accurate translation for medical advice, appointments, and treatment plans.
Emergency and Crisis Management
Clear communication during emergencies like medical crises or service outages.
Financial and Legal Services
Assisting with complex transactions and legal queries to avoid misunderstandings.
Technical Support
Detailed technical assistance in the customer's language for effective problem resolution.
Sales and Customer Acquisition
Overcoming language barriers in international sales to expand the customer base.
How Does it Work?
- Install Krisp app on agent’s device
- During a call, once the agent needs an interpreter, they click a button in Krisp and the AI Interpreter joins the call instantly
- Once joined, the AI Interpreter provides live voice translation to the customer and the agent Krisp AI Interpreter supports all CX and voice platforms out of the box. No further integration is required.
Enterprise-grade security
Hundreds of Call Centers and BPOs rely on Krisp today.
Governance
Quick, easy deployment to all computers at onceUser access and managementCentralized billingEmail, OAuth, and SSO user verification.
Privacy & Security
GDPR compliantSOC-2 certifiedEncryption in-transit and at-rest.