Connect with customers on your website, WhatsApp, and Messenger using our drag-and-drop chatbot builder.
Vendor
Unifonic
Company Website
Engage your customers with our AI chatbot
Connect with customers on your website, WhatsApp, and Messenger using our drag-and-drop chatbot builder.
Use cases
Automated customer service
Offer always-on support to your customers that detects sentiment and responds with intent.
Instantly answer FAQs
Automate frequently asked questions with personalized responses, allowing your customer service teams to focus on more complex queries.
One chatbot across all your channels
Create a seamless customer service experience on your website, WhatsApp and social media.
Seamless live agent transfer
Transfer the chat to a live agent for more complex queries.
Features
Drag and drop
Create chatbots quickly and easily, without the need for any coding.
Personalized conversations
Show your customers you care by personalizing your service with their name and purchase history.
Multilingual
Our AI chatbot speaks your customers' preferred language including English, Arabic and Urdu on any channel.
Seamless handover
Route queries to live agents who can provide real-time support via our cloud-based contact center.
Integrations
Import or export data from the chatbot to external business systems such as CRM and ERP through native integrations or webhooks.
NLU and ChatGPT
Easily train chatbots with custom intents and phrases to enhance customer experience.