A unified AI agent platform for the entire enterprise

From answering questions to getting work done, the industry’s most awarded platform that delivers it all.

AGENT COMPOSER

Democratize AI agent creation using no-code, low-code, and pro-code tools with Aisera’s AI Agent Platform. Aisera named an Emerging Leader in the 2025 Gartner® Innovation Guide for Generative AI Technologies.

Agent library

Save time and boost productivity by searching or modifying pre-built agent templates that help your team get started fast and see value in days, not months.

Hyperflow studio

Auto-generate and manage advanced workflows that require multi-step automation and complex dependencies.

AI workflow builder

Create workflows using a low-code/no-code interface, leveraging Aisera’s library of 1000+ pre-built actions.

Event studio

Build proactive triggers that enable autonomous issue resolution and reduce response times.

Prompt studio

Create, test, and refine prompts to improve the accuracy and creativity of LLM-generated responses while meeting your organization’s unique needs.

SYSTEM OF AI AGENTS

Handle complex workflows with purpose-built agents that coordinate decision-making, orchestrate intelligent processes, and execute tasks at scale with the industry’s best AI agent platform.

Universal agent

First point of contact for queries and tickets, understanding requests, analyzing steps, and determining the most efficient resolution. Universal agent seamlessly orchestrates AI agents to maximize efficiency and ensure rapid request fulfillment.

Domain agents

Specialized AI agents designed for IT, HR, Finance, Customer Service, and more, leveraging deep domain intelligence and contextual knowledge. This allows AI agents to deliver highly accurate, relevant, and efficient resolutions tailored to the domain they serve. According to independent researchers, domain-specific AI agents outperform general-purpose AI agents built on foundational models, demonstrating the advantages of domain specialization in enterprise applications.

Task agents

Task-specific AI agents are designed to perform specific and well-defined tasks or functions. Task agents bring speed, accuracy, and automation to enterprise operations by handling repetitive and well-defined tasks.

AI TOOLS

Streamline information access and accelerate resolution with AI workflows, dynamic knowledge management, and autonomous actions. From summarization to RAG, these tools are the building blocks of Aisera’s AI agent platform.

Knowledge graph

Connect all your data, structured and unstructured, into a unified system that links related information, making it easier to understand context and find answers fast. This foundation helps deliver consistent and accurate responses.

Pre-built workflows

Leverage Aisera’s library of 1000+ pre-built AI workflows to achieve operational efficiency by automating complex user requests and business processes.

AI learning

Continuously running intelligence engine that monitors organizational systems, devices, and user behavior in real time. It delivers proactive insights and tailored recommendations to optimize performance.

Summarization

Supercharge user productivity by automatically summarizing documents, reports, and more. For example, embedded within a UI widget in ticketing systems like ServiceNow and Salesforce, agents can leverage auto-generated case summaries to improve resolution times.

Answer generation

Generate accurate responses in real-time by extracting information from all data sources and business apps. Personalize responses based on user preferences, past interactions, and context.

RAG

Enhance LLM performance by retrieving relevant data from trusted sources before generating a response, ensuring accuracy, grounding, and reducing hallucinations in AI-driven interactions.

Large Language Models (LLMs)

Leverage Aisera as a single pane of glass to choose AiseraLLM, any leading foundational model, or domain-specific large and small language models.

Domain-specific LLMs

Achieve greater accuracy, relevance, and contextual intelligence with domain-specific models fine-tuned on industry and function-specific data, built to optimize enterprise performance. According to independent researchers, domain-specific AI agents outperform general-purpose AI agents built on foundational models, demonstrating the advantages of domain specialization in enterprise applications.

Foundational models

Select any leading frontier model, such as OpenAI, Claude, Google, or others, through the LLM gateway to best align with your organization’s unique needs and goals.

REASONING & ORCHESTRATION ENGINE

Acts autonomously to understand, reason, and proactively fulfill requests, verifying each response to deliver personalized, context-aware answers and actions.

Reasoning engine

Empower AI agents to plan, execute, evaluate, and adapt using an agentic reasoning architecture, enabling them to achieve goals and tackle complex tasks with enhanced capabilities.

Agent orchestration

Coordinate AI agents across entire processes, enabling them to work together seamlessly by planning, executing, and managing tasks collaboratively to achieve complex, multi-step goals efficiently.

PLATFORM SERVICES

Enable a secure and compliant framework for data residency and governance. It connects systems, unifies knowledge, and gains actionable insights.

TRAPS

The trusted, responsible, auditable, private, and secure (TRAPS) framework enforces rigorous, ethical, transparent, and secure methodologies in designing and deploying Agentic AI applications. An audit trail maintains a record of all users’ changes within the platform to refer to if anything goes wrong. 

Integrations & Connectors

Connect all your existing applications. Layer automation on top of industry-leading ITSM tools, CRM, and Customer Data sources to provide the ultimate service experience.

APIs

Connect your existing enterprise infrastructure using Aisera’s out-of-the-box APIs.

Analytics & Insights

Design and build custom reports, widgets, and dashboards that surface actionable insights and improve AI agents’ overall performance.

Free yourself from agentic point solutions with autonomous agent orchestration

Leverage Aisera Unify to orchestrate multiple agents through a unified interface with native support for A2A, MCP, and AGNTCY – seamlessly connecting any agent (native or third-party), app, channel, or system of record to future-proof integration and scale

Bring human-like intelligence to every interaction with Agentic Conversations

Contextual disambiguation

Understand user intent by resolving ambiguity through context and multi-turn interactions.

Multi-fulfillment

Retrieve information from any knowledge source (private or public knowledge base) with the ability to trigger actions concurrently for end-to-end task completion.

Multi-modality

Engage seamlessly through text, voice, images, and documents, agentic AI that understands and responds to multiple input types for a more natural and intuitive experience.