Comprehensive idea management tool

Crowdsource feedback, gain customer insights, and prioritize what drives revenue.

Understand what ideas are worth

Everything product managers need to manage customer feedback

• Create ideas portals
• Integrate with Salesforce
• Report on voting trends
• Control portal access
• Score and prioritize ideas
• Identify themes with AI
• Use dynamic forms
• Conduct customer research
• Share status updates

Centralize customer requests

Empower your community to share feedback and vote for ideas. Create a custom-branded portal and invite unlimited users, giving all of your customers a voice.

• Use dynamic forms to capture key details
• Integrate with Salesforce and Zendesk
• Submit proxy votes on behalf of customers

Streamline your review process

Efficiently review every single request. Use automation to track voting trends, assign ideas based on category, and keep customers informed of status.

• Manage feedback in a single view
• Evaluate ideas with a scorecard
• Rank lists of ideas in priority order

See an ideas portal built with Aha! software

We use Aha! Ideas to collect feedback for our own products

Expand feedback channels

Truly understand what your customers need and why. Choose from a variety of innovative research tools to gather qualitative and quantitative insights.

• Launch feedback polls
• Measure customer satisfaction
• Gather new ideas in-app

View by customer

Understand what customers want at the individual, company, and segment levels. Use powerful reports to analyze feedback patterns and assess business value.

• Visualize voting trends by category
• Compare top requests by segment
• Prioritize revenue-generating ideas

Analyze ideas with AI

Understand high-level themes. Built-in AI capabilities provide large-scale analytics — giving you a fresh perspective into what customers want.

• Discover common feedback themes
• Find ideas related to specific topics faster
• Surface key use cases across related ideas

Drive revenue growth

Instantly identify ideas that will have the biggest business impact with the Salesforce opportunity report. See the total opportunity value for each idea stage and gain detailed insights.

• Understand your opportunity pipeline
• Work closely with sales to prioritize ideas
• Close deals and drive product revenue

Showcase your plans

Keep your customers informed by proactively sharing status updates, product plans, and announcements via your portal.

• Publish your product roadmap
• Highlight release notes
• Send a weekly update email