Enhance your collections of patient financial responsibilities while delivering a best-in-class patient financial experience.

Patient responsibility for healthcare costs has increased dramatically with the rise of high-deductible health plans (HDHPs). As a result, healthcare organizations are now more reliant than ever on patient collections to achieve full reimbursement. AGS Health's self-pay management services can help your organization collect on patient financial obligations while delivering a best-in-class patient financial experience. This includes delivery of patient-friendly statements, collection attempts via outbound calls, and payment processing to ensure consistent and timely patient outreach.

Our self-pay management services include:

• Statements aligned to customer brand standards and dunning cycles.
• Customized stratification model for collection calls, leveraging client SOPs and call scripts.
• Processing of payments in full or via recurring payment plans.
• Robust analytics to track and review performance.
• Innovative tech-enabled delivery model facilitated by AGS or partners.

Benefits

Cost-Effective Support AGS Health can help you improve revenue from patient collections while dramatically reducing the amount of time your internal resources spend verifying charges and responding to patient billing questions.

Simplified Patient Financial Experience Our representatives are trained and proficient in the development of patient-friendly statements and communications that improve transparency and enhance comprehension for patients.

Faster Collection Cycles With our expertise, proven processes, and advanced technologies, AGS Health can help you optimize your self-pay workflows for shorter collection cycles that give you greater transparency into your organization’s financial health.