Agora Analytics is an extension for Agora's voice, video, and live streaming SDKs that provides tools to track quality, performance, and streaming usage. It offers intelligent real-time monitoring, issue detection, alerts, and diagnostics to help improve the quality of experience. The platform provides a single dashboard to monitor every active session around the world, tracking metrics such as concurrent users and channels, network latency, and more. With features like Call Inspector 3.0, users can identify, analyze, and respond to performance quality issues with advanced search and detailed visibility into call and user metrics. Alert notifications provide immediate alerts of potential problems, and data insights help recognize trends in usage and streaming quality. Agora Analytics also offers cross-platform support through Datadog integration and a RESTful API for retrieving call statistics and quality of experience metrics.

Features:

• Call Inspector 3.0: Enhance your ability to identify, analyze, and respond to performance quality issues with advanced search, detailed visibility into call and user metrics, and diagnostics that enable you to solve problems faster and deliver an optimal experience.
• Real-time monitoring: View the current health of all active sessions around the globe in a single dashboard including valuable metrics like concurrent users and channels, video and audio fluency, freeze ratio, network latency, and more.
• Alert notifications: Get immediate notification of potential problems via your preferred channels when key performance metrics reach specific thresholds chosen by you or when Agora’s AI engine detects an anomaly.
• Data insights: Recognize trends in usage and streaming quality, assess chat distribution in various dimensions, and review a daily breakdown of the data. Add Data Insights Plus for deeper comparison of usage trends and details across dimensions.
• Cross-platform support: Use the Datadog integration to pull Agora Analytics data like usage, quality, and performance into your Datadog account. Use Agora data within Datadog to visualize and monitor metrics, set up custom alerts, and more—in the same place as your other data.
• RESTful API: Use RESTful APIs to retrieve call statistics and quality of experience metrics, and use them in your own application or DataOps workflow.