Agentic Commerce by Algonomy transforms online shopping by leveraging generative AI to create guided, personalized experiences. It acts as an intelligent shopping agent, understanding shopper goals and context to directly guide them to relevant products without the need for traditional menus or filters. Customers can simply ask for what they need, and the agent provides precise recommendations, driving higher conversion rates. The system is built with real-world reasoning capabilities, utilizing pre-trained knowledge to assist shoppers even when they are unsure of their exact requirements. It offers real-time personalization by incorporating individual behavior, affinities, and context into every interaction, creating a unique shopping journey. Furthermore, Agentic Commerce proactively detects shopper context and suggests next-best actions to facilitate their progress. Smart filtering allows for in-conversation refinements, making product exploration fluid. The solution offers easy integration into existing tech stacks through flexible APIs and prebuilt connectors, ensuring fast deployment. Key features include retail-trained conversational AI, real-time affinity-driven personalization, agentic guidance for proactive suggestions, merchandising intelligence for recommendations and curated collections, on-brand control and customization, multilingual support, and enterprise-grade security and compliance.

Features & Benefits

• Conversational AI: Retail-trained and context-aware AI understands shopper needs and guides discovery.
• Real-Time Personalization: Tailors the shopping journey based on live behavior, affinities, and context.
• Agentic Guidance: Proactively suggests next-best actions to move shoppers towards conversion without explicit prompts.
• Smart Filtering: Enables shoppers to refine search results fluidly within the conversation.
• Easy Integrations: Flexible APIs and prebuilt connectors ensure seamless integration with existing platforms.