Meet Zoe: Your AI shopping assistant

that knows every product

Create a shopping assistant or product advisor that knows your products inside and out, helping customers choose the best fit and delivering a conversational shopping experience they’ll love and remember.

Connect millions of your customers with their own

product advisor

Zoe helps you personalize the last mile of the shopping experience. After talking to Zoe through their own personalized experience, your shoppers will click ‘Add to cart' with confidence so you can sell more and gain life-long customers and deliver superior customer feedback.

Tell customers why they’ll love the product they’ve been recommended

Zoe gives each customer a personalized recommendations and an explanation of why a product is the perfect match based on what they say they need and want. A truly personalized experience. Give shoppers a better reason to buy so you can increase conversion rates by double digits instead of decimal points.

Answer every question a customer has about a product

Zoe answers any question a potential customer has about a product, with detailed product knowledge. Provide an interactive experience for every customer that lands on your product pages by replacing FAQs, unreliable chatbots, and any reason for a customer to second-guess their decision.

Swap generic, overly technical product specs for personalized descriptions

Zoe uses the information it knows about the person viewing a product to create personalized specs. Give your customer superior online shopping experiences by showing off everything that makes a product great for the customer and turn more browsers into buyers.

Add your brand voice into thousands of product descriptions without a second of manual work

Zoe learns to talk like your customers wherever it interacts with them, using customer feedback - whether they're an enthusiast, a beginner, or somewhere in between. Create a connection with customers that your competitors can't match while saving your team weeks of work.

Find out what's important to customers and why they buy your products

Zoe captures all questions and customer feedback about products so you can understand the features and factors each customer segment cares about most, to ensure customer satisfaction. Use this data to design better ecommerce experiences and hyper-relevant marketing campaigns.

Give your customers the joy of finding the perfect product, no matter where they’re looking, with Zoe

Any language

Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.

Any product

Zoe is an expert in every product category versus other product advisor tools. Understanding all products no matter how niche or expansive it is.

Any channel

Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels.

Any system

Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.

How Zoe always knows the right thing to say to your customers

• Use the Zoovu Data Platform to collect, clean, and enrich product data
• Find out what your customers need and want using first- and zero-party data
• Personalize customer interactions at scale using product data, customer input, and AI that connects the two

Zoe: Powerful. Reliable. Customer-first.

Answers you can trust

Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.

One Zoe, endless possibilities

Zoe can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.

Zero-party data means zero guesswork

Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.

All the control, none of the grunt work

Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.