Overview

DTiQ’s Analytics solution (360iQ / DATAiQ family) transforms video and POS data into operational intelligence for retail, QSR, and convenience stores. The cloud platform combines real-time video analytics, historical trend reporting, exception-based reporting, and integrated POS data to surface exceptions such as suspicious transactions, service bottlenecks, and staffing gaps. It links incidents to video evidence and delivers prioritized alerts, dashboards, and automated reports to reduce loss and improve speed of service.

Features and Capabilities

• Core Platform & Data Integration: DTiQ’s cloud platform ingests video, POS, and operational data, correlates events, and presents unified dashboards and reports across locations.
• Exception-Based Reporting: Automated anomaly detection on POS and transaction data surfaces unusual transactions and creates prioritized reports for investigation
• Video Analytics & Computer Vision: Counts customers, generates heatmaps, detects queues, measures speed-of-service, and correlates multi-angle video for operational insights and loss prevention.
• SmartAudit™ & Remote Audits: Enables remote, programmatic audits with timestamped video evidence to identify compliance gaps, shrinkage, and training opportunities.
• Drive-Thru & Timers: Provides lane timers, gamification features, and ranking dashboards tailored to drive-thru optimization and throughput improvement
• Dashboards & Historical Reporting: Offers customizable KPI dashboards, trend analysis, and scheduled report delivery to support staffing, layout, and inventory decisions.
• Evidence Linking & Case Management: Links flagged transactions to corresponding video clips; allows exporting, annotating, and packaging incident evidence for disputes or investigations
• Mobile Access & Multi-Device UI: Delivers a consistent experience across desktop, tablet, and mobile for managers and loss-prevention teams in the fiel
• Integrations & POS Connectivity: Connects with POS systems and other data sources to enrich analytics and enable exception filtering by location, employee, or payment metho
• Managed Services & Human Review: Provides optional managed loss-prevention services and expert human review (SmartAssurance) to enhance automated alerts with professional analysis