ADD Energy E3® and ADD Energy E360® from ADD Systems form a comprehensive enterprise management solution tailored for energy distributors. E3 is the core enterprise software, while E360 is a customizable, browser-based user interface that enhances accessibility and usability. Together, they integrate accounts receivable, credit, delivery, service, inventory, and customer relationship management into a unified platform accessible from any device.

Features

• Accounts Receivable & Operations: Real-time billing options including invoicing, statements, and payment plans (pre-buy, capped, budget, installment). Supports credit card and EFT payments.
• Bookkeeping & Tax Reporting: Detailed transaction histories with audit trails, tax reports, and search capabilities.
• Credit & Collections: Automated dunning letters and alerts for customers nearing or exceeding credit limits.
• Customizable UI: Browser-based interface with customizable screens, themes, and font sizes.
• Global Customer View: 360° account visibility from prospect to customer, including fuel usage, credit status, delivery schedules, and service history.
• Delivery Management: Optimize deliveries, manage wholesale and multi-location customers, and convert quotes to billable transactions.
• Service Management: Configure multiple service sites per customer, schedule and dispatch calls, and manage inventory down to van level.
• Inventory Management: Supports liquid inventory, POS, service parts, lubricant drumming, and integrates with accounts payable.
• Customer Experience Tools: Automated text/email notifications for dispatches, job completions, and promotions.

Benefits

• Efficiency & Automation: Streamlined workflows across billing, service, and inventory reduce manual tasks and improve productivity.
• Accessibility: Browser-based interface allows access from any device, enhancing mobility and flexibility.
• Customer Insight: Real-time alerts and global views improve customer service and responsiveness.
• Scalability: Supports complex operations including multi-location deliveries and service configurations.
• Integration: Interfaces with third-party solutions for credit card processing, billing, routing, tank monitoring, and more.
• Profitability: Delivery and service optimization tools help reduce costs and increase margins.