
Captures commitments, assigns tasks, and tracks deadlines from meetings to ensure accountability.
Vendor
Aurea Software
Company Website
The Action Items Tracker captures key commitments made during meetings, assigns responsibility, and sets deadlines. It ensures all actions are tracked, fostering accountability to meet client expectations. The system listens for mentions of products and interest signals during conversations, capturing key details automatically. It logs all product-related discussions and potential cross-sell opportunities without requiring manual tracking. During customer support calls, it captures and records interest in additional products, ensuring no opportunity is missed.
Key Features
Automatic task creation Automatically creates tasks from meeting discussions.
- Reduces manual effort
- Ensures all action items are captured
Clear ownership assignment Assigns responsibility for each action item clearly.
- Improves accountability
- Avoids confusion about task ownership
Ensures no action items are forgotten Tracks all action items to completion.
- Prevents missed tasks
- Maintains project momentum
Identifies product mentions and interest signals Listens for product mentions and interest signals during conversations.
- Captures potential upsell/cross-sell opportunities
- Provides actionable insights
Captures product-related discussions and opportunities Logs product discussions and cross-sell opportunities automatically.
- Supports sales and account management
- Reduces manual note-taking
Automatically tracks customer interest Records interest in additional products during support calls.
- Enables follow-up on customer needs
- Enhances customer engagement
Benefits
Improved accountability Ensures commitments are tracked and completed.
- Reduces missed deadlines
- Increases team reliability
Increased efficiency Reduces manual tracking efforts and missed opportunities.
- Saves time in follow-up
- Streamlines meeting workflows
Enhanced customer engagement Captures customer interest signals for better follow-up.
- Improves sales opportunities
- Supports proactive customer service