Overview

BUSINESSNEXT offers an AI-driven Account Opening & Onboarding solution designed to significantly reduce journey abandonment rates and create attractive, responsive experiences. Recognized as a Leader in the Forrester Wave™ Financial Services CRM, 2023, BUSINESSNEXT excels in prospecting, lead generation, customer insight, account opening, and self-service capabilities. This solution empowers businesses to design change-ready journeys on the fly, create personalized customer experiences, and ensure regulatory compliance in real-time.

Features

• Attractive, Responsive Screens: Modify backgrounds and add validations with a drag-and-drop designer. Design screens for change-ready journeys on the fly and intuitively define data sources and custom actions.
• Compelling Experiences: Create personalized customer journeys and consume microservices with drag-and-drop screen navigation elements. Stitch together multiple elements with real-time redirection and API calls.
• Real-time Verification & Regulatory Compliance: Integrate with regulatory agencies for OTP-based eKYC and Video KYC to prevent fraud. Features include video call recording for identity capture, geo-tagging, and concurrent audit. Compliance-ready with GDPR, AML, KYC, and other government regulations.
• Faster Deposit Growth: Activate accounts instantly with a unique Customer Account Number and onboarding process. Attract deposits instantly by enabling instant funding options through integrations with multiple payment gateways and core systems.
• Conversion Maximization: Analyse customer behavior with machine learning and whitespace analysis with an algorithmic win-back modeler. Create dynamic personalized offers along the account opening journeys and leverage compelling journeys that magnify your unique value propositions.
• End-to-End Account Opening Experience: 90+ ready connectors to fetch, extract, and utilize data from various systems including National ID systems, Tax systems, credit card, core banking, credit rating bureaus, social media, and more. Codeless configuration with more than 50 out-of-the-box patterns. Make full use of multi-app capabilities with RESTful web services which can share data with any external application and support 2-way bidirectional integration.

Benefits

• Significantly reduce journey abandon rates.
• Enable faster multi-country rollout on a multi-tenant architecture.
• Cement Banking Dominance With An Intelligent, Unified Platform Across All Lines Of Businesses.