The Accela Civic Application for Occupational Licensing software simplifies the licensing process

Too often, the process to obtain or renew an occupational license is overly complex and cumbersome. Licensees struggle to understand and follow the process for documenting education, work experience, and continuing education requirements.

Accela’s easy-to-use online portal makes it simple for licensees and staff to:

• Upload documentation such as continuing education verification, reference letters, or work history
• Automate workflows and intelligent routing to eliminate manual steps and speed up the review process
• Deliver a superior customer service experience to licensed professionals

Features

• **Deliver outstanding customer service: **Provide all licensee services online, including initial application, document submission, fee payments, and renewals. Licensees even receive real-time status updates on their application for a stellar service experience.
• **Prevent missing files: **Avoid misplaced or lost documentation with electronic document handling. All licensee documentation is attached to the application, so files are always readily available for review and verification.
• **Cut application processing times: **Accela automates many of the routine and manual processes involved in licensing review, saving staff members’ time and reducing wait times for licensees.
• **Enhanced compliance and enforcement: **Protect public health and safety with stronger enforcement tools against licensees who violate public trust. Compliance workflows construct an escalating level of enforcement actions, including license suspension or revocation.