Streamline public health protection with a modern approach to health department inspections and permitting

High-profile business trends and new regulations add to the burden of oversight for environmental health departments. The revolving workload of recurring inspections, complex plan reviews, responding to complaints, and more make it difficult to focus on public health. The Accela Civic Application for Environmental Health drives the delivery of health department services by:

• Delivering convenient access to department services, saving time and improving satisfaction
• Automating routine manual processes for improved internal productivity
• Coordinating mobile inspections for better efficiency

Features

• **Improve operator satisfaction: **Facility operators can apply for a permit, pay fees, and view their application status all in an online portal without having to travel to agency offices, reducing application processing timelines.
• **Increase productivity: **Automate manual and paper-driven processes with intelligent workflow, role-based permissions, and automatic routing.
• **Stay on top of routine inspections: **Schedule inspections automatically, with built-in reminders. Reduce double work with connected mobile devices that push inspection data to the cloud.
• **Ensure healthier communities: **Perform more inspections in less time and ensure that more businesses open with less headaches.
• **Generate more revenue: **Process more applications in a shorter amount of time, increasing fee revenues, and ensuring fiscal sustainability. Monitor staff performance with reporting that identifies gaps in coverage, and subsequent public health risk.