Accela's Alcoholic Beverage Control software manages the numerous steps in the licensing process by:

• Helping agencies reduce turnaround time and provide better customer service
• Protecting public safety with important checks and safeguards
• Utilizing automated workflows, intelligent routing, and concurrent review
• Eliminating manual steps, making agencies more efficient, and improving the liquor licensing process

Features

• Cut application processing times - Automate many of the routine and manual processes involved in licensing review - Save staff members’ time and reducing turnaround times for new and renewal applications
• Improve communication - Communicate more freely with applicants, licensees, and other departments involved in application review - Agency staff can collaborate on cases, improving cross-departmental communication and achieving faster issue resolution
• Strengthen compliance and enforcement - Save time in the field with mobile-based inspection tools - Enable inspectors to complete more inspections, ensuring greater oversight and enforcement of liquor businesses
• Eliminate duplicate work - Mobile applications and an online portal for application intake and document submission - Prevent errors and delays associated with paper-based application processes
• Increased customer satisfaction - Convenience of online applications, documentation, and payment - Mobile-friendly online tools and status notifications keep applicants informed of their application status throughout the process