AC MemberSmart is a Salesforce-native application designed for associations, nonprofits, and member organizations to efficiently manage memberships, automate engagement, handle payments, and deliver a unified member experience. It centralizes member data, event management, e-commerce, and communications within Salesforce, providing a customizable and scalable platform for organizations of all sizes.

Key Features

Comprehensive Membership Management Centralizes all member data and activities within Salesforce.

• 360-degree member view with customizable dashboards.
• Automated membership renewals, reminders, and notifications.

Event Management Plan and manage online/offline events with advanced options.

• Multiple event zones, pricing packages, tracks, sessions, and sponsors.
• Customizable reports and dashboards for attendance and ticketing.

Payments and E-commerce Facilitates secure payments and online sales.

• Unified checkout for memberships, events, donations, and merchandise.
• Integrated payment gateway and donation management.

Member & Organization Directory Enables networking and administration.

• Advanced search and filtering for members and organizations.
• Customizable member profiles and group management.

Job Board Connects members with job and volunteer opportunities.

• Search and filter vacancies; apply directly via the portal.

Continuous Professional Development (CPD) Tracks learning and development activities.

• CPD tracking and reporting for members.

Analytics & Engagement Scoring Provides insights into member engagement and activities.

• Extensive analytics and engagement scoring tools.

Customization & Integration Built natively on Salesforce for seamless integration.

• Custom workflows, role-based access, and theme customization.
• Syncs with Salesforce Experience Cloud.

Benefits

Streamlined Operations Automates and simplifies membership processes.

• Reduces administrative workload through automation.
• Centralizes operations in a single Salesforce environment.

Enhanced Member Engagement Drives active participation and value for members.

• Facilitates networking, collaboration, and ongoing communication.
• Personalized member experiences and tailored offers.

Revenue Growth Supports diverse income streams.

• Enables sales of memberships, event tickets, and merchandise.
• Integrated donation and fundraising management