AC Ideas Ultimate is a Salesforce-native idea management solution that enables organizations to gather, organize, evaluate, and implement ideas from employees, customers, and partners directly within the Salesforce Lightning Experience. It streamlines the innovation process by allowing users to submit, discuss, and vote on ideas, while providing tools for moderators to manage, automate, and report on the entire ideation workflow. The platform is fully integrated with Salesforce Experience Cloud and supports automation, flexible dashboards, and third-party integrations such as Jira for task management.

Key Features

Salesforce Native Integration Deep integration with Salesforce Lightning Experience and Experience Cloud.

• Submit, discuss, and vote on ideas within Salesforce.
• Seamless user experience for Salesforce users.

Automated Idea Management Automation of idea review, escalation, and notifications.

• Vote thresholds trigger escalations or notifications.
• Status changes automatically notify stakeholders.

Moderator Tools Advanced controls for idea moderation and management.

• Assign moderators by category.
• Email notifications for new ideas.

Customizable Dashboards and Reporting Flexible dashboards for tracking and reporting on ideas.

• Configurable reporting components.
• Track idea progress and engagement.

Community Engagement Features to enhance stakeholder participation and collaboration.

• Voting, commenting, and reputation points.
• Dedicated zones for targeted brainstorming.

Jira Integration Native integration with Atlassian Jira for task management and roadmaps.

• Synchronize ideas with Jira.
• Streamline workflow from ideation to implementation.

Benefits

Accelerated Innovation Streamlines the process from idea capture to implementation.

• Reduces manual effort in managing feedback.
• Increases the likelihood of actionable innovation.

Enhanced Stakeholder Engagement Promotes collaboration and transparency in product development.

• Engages employees, customers, and partners.
• Builds a culture of creativity and continuous improvement.

Efficient Workflow Management Automates routine tasks and notifications.

• Ensures timely review and escalation of ideas.
• Improves visibility into the idea lifecycle.