AC B2B Commerce OrderPad is a Salesforce-native application designed to streamline B2B order management by enabling sales teams and distributors to create, manage, and track customer orders directly within Salesforce Experience Cloud. It centralizes order information, supports customizable workflows, and simplifies processes such as order creation, reordering, and shopping cart management, all tailored for B2B use cases.

Key Features

Customizable order flow

• Adaptable workflows to fit unique business processes
• Supports multiple delivery dates and flexible scheduling

Easy order creation

• Create orders on behalf of customers from Salesforce
• Intuitive interface for rapid order entry

Centralized order information

• Consolidates all order data in one place
• Enhances visibility for sales teams and management

Quick reordering capability

• Enables fast repeat purchases for recurring orders
• Reduces manual entry for frequent buyers

Detailed order summaries

• Provides comprehensive summaries for each order
• Facilitates review and approval processes

Shopping cart tracking

• Tracks active and abandoned carts for follow-up
• Supports abandoned cart recovery to boost sales

Benefits

Streamlined order management

• Reduces administrative effort through automation
• Accelerates the order processing lifecycle

Increased visibility and control

• Centralized data enables better oversight and reporting
• Sales teams can monitor order status and performance

Scalability and adaptability

• Grows with business needs and changing workflows
• Flexible enough to support various B2B industries