Overview

Aareon Engage is a comprehensive software solution designed to enhance service levels and boost efficiency in property management. It facilitates seamless digital experiences for residents, employees, and craftsmen, ensuring every interaction is positive and productive. The platform supports various engagement types, including prospect, customer, supplier, and mobile workforce engagement, streamlining processes and improving communication across all channels.

Features

Prospect Engagement

• Swiftly create and post attractive vacancies.
• Capture and keep relevant information from prospects.
• Automated workflows to keep prospects informed.
• Standard automatic responses during the screening process. Customer Engagement
• Digital service channels such as apps, self-service portals, and communities.
• Tools for customers to update details, report issues, and make payments.
• Empower customers to diagnose simple issues and raise repair jobs.
• Communicate events and services relevant to customers and the community. Supplier Engagement
• Digitalize workflows with craftspeople and suppliers.
• Enable suppliers to receive digitally assigned jobs with all necessary information.
• Track progress, log activities, document work with photos, and confirm completion.
• Simplify supplier administration with direct invoicing tools. Mobile Workforce Engagement
• Provide field workers with digital tools for inspections and maintenance.
• Efficiently manage tenant relationships with relevant data at hand.
• Empower field staff to act on customer requests directly.
• Reduce time in the field and eliminate paperwork with dedicated mobile apps.

Benefits

• Increased service levels and efficiency in customer interactions.
• Seamless digital experiences for all stakeholders.
• Streamlined communication and processes.
• Enhanced control and oversight of property management activities.